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Help & FAQs

Student wellbeing - In partnership with Howdens

As part of our commitment to opening doors to stress-free student living, we’ve partnered with Howden (formerly Endsleigh) to provide our student customers with FREE 24/7 access to mental, financial…

Updated by Naomi Lewis

Property Analytics

Where can I find analytics about my properties? Our recent changes to the letting agent portal have combined the previous version of the analytics with the dashboard and the properties page. Dashboar…

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Property boosts and features

How do property boosts work? Boosting a property will bump your listing to the top of the search results in your city. You can boost any of your properties as many times as you like, however only onc…

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Enquiry notifications

Can I change the phone number or email address for my enquiry notifications? Click your company logo in the top right-hand of the letting agent portal, select ' Settings ', then ' Enquiries '. From h…

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Adding properties

How do I add a property to my dashboard? From your dashboard area, click the ‘ Add New ’ button. From there enter in your address and location, before going on to add the type of property, size of th…

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Getting started

Why advertise with UniHomes? Students don't want the hassle of managing and splitting utility bills between housemates. UniHomes was created to provide a platform for landlords and letting agents to…

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Your UniHomes dashboard

What is my dashboard? Your dashboard allows you to change, monitor and track the performance of all the properties in your portfolio. You can add, edit, activate and deactivate properties from here.…

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